Owner personally took care of me when parts were not available
Very good service.
They did great. It was difficult to find the issue and they did wonderfully find it. Will be back.
Great service. Great people. Saved me from an embarrassing breakdown while travelling with coworkers.
Great communication about what was going on and how to prevent future issues. Also open about cost and what are best routes to take.
Great customer service.
No one likes to incur major auto repair expenses but when they are necessary, I whole heartily recommend AAMCO Transmissions on Michigan Road because of their Prompt, Professional, and the Courteous service in Diagnosing and then Repairing my vehicle. This was my first time using AAMCO because I never had the necessity. But my satisfaction with their service would cause me to return if the need arise. I give them 5 stars.(*****)
I would like to say thank you to Keith and the crew at AAMCO Transmission for providing great service. They are very knowledgeable and professional. They keep me informed on any work being done to my car and they do an excellent job. I feel safe when I take my car in for service and I trust them to do the work. Thanks again
I would have had AAMCO fix my car but it is old and would have cost too much. What I really appreciate is I feel like AAMCO was honest and explained everything in detail instead of just taking my money. The last auto shop I went to for years was doing just that. They never diagnosed my car correctly and just kept taking my money knowing they were not fixing the real problem. This has been very costly for me. Keith and the team were totally honest and explained everything. They didn’t charge me anything to diagnose the problem. I felt like Keith was compassionate about my circumstance. I will never forget that! In the future, AAMCO will have my business and I will recommend them to all my friends.
I had some trouble with my truck misfiring and took it in to be looked at. Dave and Keith were able to get my truck diagnosed, repaired, and back to me sooner than I could get an appointment at another location! I am very pleased with the work done and feel like everything was explained to me so I could understand and feel confident that I was getting what I paid for. The work was even done a few days earlier than expected, which really helped me out. I will definitely be back, and will recommend AAMCO on Michigan road to my friends.
When my transmission finally gave out, I wasn't sure I even wanted to fix my truck because I had a bad experience with another company. I called AAMCO and told them my story about the other company and they assured me that they did not do business that way. After they looked at my truck, I got a call from Keith to tell me what the issue was. Unfortunately, I needed a new transmission which wasn't going to be cheap. The difference with AAMCO was they use rebuilt transmissions by the manufacturer where they are fully tested before they leave the factory. I was very impressed with the follow up from both Keith and Dave. Once I got the estimate, I told them I needed a few days to think about what I wanted to do. Once I made the decision to move forward, they keep in constant contact letting me know when they ordered the transmission, another call to tell me when the manufacturer would be sending the transmission, another call to let me know the manufacturer tested the transmission but it didn't clear the inspection. Once again I received a call letting me know it would take a little longer because they needed to fix an issue they found when testing. Once they had a delivery date, they called to let me know it was on its way. Once they received it, they called again to say they would be working on it the next week. I got a call that my truck was done yesterday so I went to pick it up. Rarely will you find a company who will follow up as much as AAMCO did. I was very grateful to have my truck back and it is running really well. I can't say enough good things about this location on Michigan Road and Keith and Dave who kept in contact with me during this entire process. I give them an 11 on a scale of 1-10! Thank you AAMCO for the great experience your employees